How long can the K1/K5 be used on a single charge?Updated 9 months ago
Hi KK Family,
👉 For the K1 Grinder:
- Battery capacity: 500 mAh
- Operating time on a full charge: 4-5 times (50 mins)
👉 For the K5 Grinder:
- Battery capacity: 5000 mAh
- Operating time on a full charge: 40-50 times (3.5 hours)
👉 Please note: The actual number of uses and operating time per charge depend on the amount of herbs loaded, grinding conditions, and battery life. The above data is for reference only.
How to extend battery life/extend usage time per charge?
1. Charge promptly when the battery is low. Do not force grinding.
When the K5 battery is below 20% (i.e., the battery indicator shows only one bar) or the K1 battery is low (i.e., the top indicator light is flashing), please charge promptly. Avoid grinding when the battery is low, as this can cause overcurrent and damage the battery life.
2. Do not hold down the button continuously when there is a jam.
Loading large pieces of herbs or overloading the grinder can cause the motor to jam and lead to overcurrent, affecting battery life. We recommend breaking large pieces of herbs into smaller pieces or reducing the amount of herbs per grind to reduce motor jamming and prevent overcurrent.
If you still have product issue, Please contact our customer service at [email protected]. When contacting customer service, please provide the following information:
- Order number
- Any image or video for proof of the issue (If applicable)
Our agent will help you troubleshoot your issues, with the guarantee of an exemplary experience.