kactuskutter logo
kactuskutter logo

All articles

Order & Discount

Where can I check the shipping status of my order?

Hi KK Family,. After your purchase is successful, we will arrange shipment within 1-2 business days. Once the package is handed over to the logistics carrier and we obtain the tracking number, we will email the tracking number to you. You can click o

Military Discount / Government Tax Exemption

Hi KK Family,. We do offer up to a 10% military discount for purchases made through the KactusKutter website. Currently, our website does not have a direct option to apply the military discount. However, we can create a custom order for you and send

What should I do if my coupon cannot be used? If I forgot to use my coupon, can it be used again?

Hi KK Family,. If you find that your discount code cannot be used or if you forgot to apply it, you can contact our customer service at [email protected] and provide the following information:. 1. Order Numbe. 2. Discount Code. We will verify

How can I change my order information?

Hi KK Family,. If you need to change your order information, please contact our customer service promptly at [email protected] and provide the following information:. 👉Please Note:. 1. If the package has not yet been shipped, we can update yo

How do I cancel my order?

Hi KK Family,. If you need to change your order information, please contact our customer service promptly at [email protected] and provide the following information:. 👉 Please Note:. 1. If the package has not yet been shipped, we can cancel y